Privacy Policy

This website is operated by Festivals Edinburgh who are contactable at City Chambers Room 9/50, High Street, Edinburgh, EH1 1YJ. This Privacy Policy explains our data processing practices with regard to this website.

Information collected
We collect personal information from you through the use of request forms on the site. Please note that the information given by you will be processed in accordance with the Data Protection Act 1998 (NB: from 25 May 2018, the Data Protection Bill, the UK equivalent of the EU General Data Protection Regulation (GDPR), will supercede the DPA 1998) for the purposes of processing your request, providing you with information about services we offer, and for auditing usage of the site. Your details will also be entered into our database for general administration purposes. We will not send you additional information if you have not given us your permission to do so. 

We occasionally run competitions on this website, and require certain personal information (for example First name, Surname, Country, Email address, etc) for the purposes of competiton administration. This information will not be used for purposes beyond the scope of the competition for which they were submitted. In particular Festivals Edinburgh will not send you promotional information unless you indicate your permission to do so on the competition form. Similarly, Festivals Edinburgh will not share your information with any third party, unless you indicate your permission to do so on the competition form.

If you have previously given your permission for Festivals Edinburgh to contact you, this will not be altered by entering a competition and leaving the relevant permission tick box blank. However, should you wish to stop receiving our information, you can instruct us to do so by emailing info@festivalsedinburgh.com, or by clicking the 'Unsubscribe' button at the foot of any of our promotional emails.

To help us to address the needs of our users, we may keep track of how you use the information which we send to you or which is available on our website. We keep a record of which links are accessed by users on our website to enable us to find out which kinds of information are of most interest to those users. We use this information to provide a service which is tailored to the needs of users of our website and those who have chosen to receive information from us. This information is held on an anonymous basis and you will not be personally identifiable from this information. This information is stored on our privately owned and maintained servers.

Updating information
You have the right to apply for a copy of the information we hold about you (without charge), to have any inaccuracies corrected and to have your details removed from our records upon request. To do so, please email us at info@festivalsedinburgh.com,

Cookies
Edinburghfestivalcity.com uses cookies in order to find out more about our audience.  These cookies are placed in the browser file of your computer in order that we can monitor the number of visitors accessing our site.  The delivery of cookies will enable us to ensure you are receiving the best service while accessing our website.  You can delete these cookies from your computer or mobile device, however you may find that you are not able to receive the best experience while on our website.

Disclosures
The information you provide to us will only be used for internal purposes.  We will not distribute, disclose or trade your data with any other party unless you have opted in to do so.  

Last updated - 20 March 2018

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