Guest Services Coordinator

About the Organisation

Edinburgh International Film Festival (EIFF) is the world’s oldest continually running film festival and, in 2024, relaunched as a brand new entity with a new board of industry leaders. Honouring 70+ years of festival history, EIFF showcases the very best filmmaking talent in a re-energised format that is rooted in a local Scottish context whilst embracing the international diversity of creative expression. Helmed by CEO & Festival Director Paul Ridd and Festival Producer Emma Boa, the team works to create a world-class showcase for independent film and filmmaking talent.

About the Role

The Guest Services Coordinator will ensure that each guest attending the Festival has the most positive experience of EIFF. This may take the form of pre-Festival arrangements, accreditations, ongoing communications, travel, accommodation or hospitality. They will oversee arrangements for filmmakers, industry and press guests from all over the world, efficiently and within budget. They also manage guest schedules, support the facilitation of hospitality and networking arrangements and provide a variety of other services, including but not limited to arranging tickets, translators and babysitters if required.

Working to the highest level of film industry standards, responsibilities include booking travel and accommodation efficiently and within budget, planning hospitality and networking arrangements, scheduling official appearances, organising tickets, arranging grooming, translators and babysitters if necessary, and liaising closely with filmmakers, talent agents, publicists, sales agents, distributors and other film industry professionals to plan and manage each guest’s attendance. The role is also responsible for supporting the process for accreditation for all industry, press and filmmaker guests. The team works closely with and informs other key areas of the Festival, including Programme Planning, Marketing and Press, while also managing relationships with external partners and other stakeholders. 

How to Apply

• Download: the full job description HERE
• Apply: by emailing your CV and cover letter (no longer than 1 page of A4) to recruitment@edfilmfest.org with the job title in the subject heading 
• Deadline: midday on Friday 10 April
• Interviews: w/c 13 April

Edinburgh International Film Festival is an Equal Opportunities Employer and as such all positions will be offered to the candidate with the required skills for the post and without consideration to a candidate’s race, ethnic origin, nationality, religion or belief, sex, sexual orientation, gender reassignment, age, marital or civil partnership status or disability. Please note that EIFF is not a licensed sponsor for VISAs and as such you must already have the Right to Work in the UK to apply for our roles.