Box Office Assistant [mutiple positions]
£13.45 per hour
Closing Date 29 April 2026
Fixed Term
About the Organisation
The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No individual or committee determines who can or cannot perform at the Fringe.
It all began in 1947 with eight companies – six of them from Scotland – taking a risk, turning up uninvited and performing on the ‘fringe’ of the inaugural Edinburgh International Festival. Over 75 years later, the Fringe has grown to become one of the greatest platforms for creative freedom in the world, second only to the Olympics in terms of global ticketed events. In 2023, 3,553 shows took place in 288 venues across Edinburgh.
The Edinburgh Festival Fringe Society was founded by artists to nurture and uphold the Fringe's values of inclusivity, experimentation and imagination. We exist to support, advise and encourage everyone who wants to participate in the Fringe, provide information and assistance to audiences, and celebrate the Fringe and what it stands for all over the world.
About the Role
The primary responsibility of the Box Office Assistants is to sell tickets and deal with basic customer services enquires, both in person at the Fringe Box Office and over the phone in our dedicated call centre. Ideal candidates would be personable, enthusiastic and capable of providing a high level of customer service. This position reports to the Box Office Operations Manager.
How to Apply
- Download: the full job description HERE
- Apply: via the dedicated jobs portal HERE
- Deadline: 10am on Wednesday 29 April
- Interviews: will be held on 15 and 18 May
We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the D/deaf, disabled, Black, Asian or ethnically diverse candidate in order to diversify our staff team.
We are committed to maintaining the open-access policy of the Edinburgh Festival Fringe. We are an equal opportunity employer and welcome applications from all sectors of the community. We are also proud to be a Disability Confident Employer and aim to successfully employ and retain disabled people and those with health conditions. We expect employees to support these commitments and to assist in their realisation.