Box Office Assistants

About Us

Edinburgh Science Foundation is an educational charity that inspires people of all ages and backgrounds around the world to experience the wonder of science and technology. Best known for Edinburgh’s annual Science Festival – the world’s first science festival and still one of the world’s largest – and for our Learning programmes that sees Generation Science tour Scotland and bring science to life in classrooms throughout the year and promotes STEM careers to teens through initiatives such as Careers Hive. An increasing worldwide element shares our content, passion and expertise more widely through an extensive portfolio of international projects.

About The Role

As a Box Office Assistant, you'll be at the heart of the Festival, playing a crucial role in creating a seamless experience for our visitors. The role focuses on assisting customers making bookings over the counter, through our website and handling any telephone enquiries. In addition, you may be required to assist with sponsor and other complimentary ticket bookings.

This is an ideal opportunity for individuals who wish to build on their existing box office and customer service skills in a high-pressure Festival environment.

About You

• You will have excellent customer service and communication skills.
• You are comfortable with technology, especially ticketing systems.
• A passion for our work and a friendly, approachable demeanour. 
• You will also thrive in a fast-paced, dynamic environment. 
• You will enjoy the flexibility to work evenings and weekends during the Festival period.

How to Apply

• Download: the full job description HERE
• Apply: through the dedicated careers portal HERE
• Deadline: 11.59pm on Tuesday 17 February
• Interviews: will be held 25-27 February

At Edinburgh Science we welcome applications from all backgrounds because we believe that bringing together people with different perspectives, ideas and experiences always leads to better discussions, decisions and results.